Your Privacy Matters
We're committed to protecting your privacy and being transparent about how we collect, use, and share your information.
Information We Collect
Personal Information
When you create an account with SpotsHunt, we collect information such as your name, email address, profile picture, and location preferences. For business partners, we also collect business information including business name, address, and contact details.
Location Data
To provide location-based services and help you discover nearby spots hunt, we collect your device's location information when you use our app. You can control location sharing through your device settings.
Usage Information
We automatically collect information about how you use our services, including the spots you visit, challenges you complete, rewards you earn, and your interaction patterns within the app.
Device Information
We collect information about your device, including device type, operating system, unique device identifiers, and mobile network information to optimize our services.
Mobile App Permissions
Our mobile application (iOS and Android) may request the following permissions: Location Services (required for spot discovery and check-ins), Camera (optional, for uploading photos and scanning QR codes), Photo Library (optional, for selecting and uploading images), Push Notifications (optional, for challenge updates and reward alerts), and Network Access (required for app functionality). You can manage these permissions in your device settings at any time. Denying certain permissions may limit functionality but will not prevent you from using the app.
How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve our services, including personalizing your experience, showing relevant spots hunt, and managing your account.
Communication
We may use your contact information to send you service-related notifications, updates about new features, promotional offers, and customer support messages.
Business Analytics
We analyze usage patterns to understand how our services are used, identify trends, and improve our platform for all users.
Safety and Security
We use information to verify identities, prevent fraud, enforce our terms of service, and protect the safety and security of our community.
Information Sharing
With Business Partners
When you complete challenges at partner locations, we may share relevant information with those businesses to validate your visit and process rewards.
Community Features
Some information, such as your achievements, leaderboard rankings, and public profile information, may be visible to other users as part of our community features.
Third-Party Service Providers
We work with trusted third-party service providers who help us operate our services, including: Razorpay (payment processing and subscription management), cloud hosting providers (data storage and infrastructure), analytics services (usage tracking and platform improvement), email delivery services (transactional and promotional emails), and SMS notification providers (account alerts and updates). These providers are contractually bound by confidentiality agreements and can only use your information to provide services to us. They do not have permission to use your data for their own purposes.
Legal Requirements
We may disclose information if required by law, court order, or governmental request, or to protect our rights, property, or safety, or that of our users or others.
Payment Processing & Transactions
Third-Party Payment Processing
All payment transactions for business subscriptions are processed through Razorpay, our authorized payment gateway partner. SpotShunt does not store, process, or have access to your complete card details, UPI credentials, or banking information. Payment data is handled securely by Razorpay in compliance with PCI-DSS standards.
Business Subscriptions
Businesses can subscribe to our platform through monthly or yearly subscription plans. All subscription payments are processed via Razorpay. We collect necessary billing information (business name, email, phone number) to process subscriptions and issue invoices.
No User Payments
SpotShunt is free for end users (explorers). We do not collect any payments from users for using the platform, discovering spots, or participating in challenges. Revenue is generated solely through business sponsor subscriptions.
XP and Rewards
Experience Points (XP) earned on our platform have no monetary value and cannot be converted to cash. XP is a gamification metric used to track user engagement and unlock rewards. Rewards are provided by sponsor businesses, not by SpotShunt. SpotShunt acts as a platform connecting users with sponsor-provided rewards and does not guarantee reward availability.
Data Protection & Security
Security Measures
We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits.
Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.
Data Minimization
We collect and process only the minimum amount of information necessary to provide our services effectively.
Access Controls
Access to personal information is restricted to authorized personnel who need it to perform their job functions and are bound by confidentiality obligations.
Your Privacy Rights
Access and Correction
You can access, update, or correct your personal information through your account settings or by contacting us directly.
Data Deletion
You can request deletion of your personal information, subject to certain legal and business requirements. Account deletion will remove your personal data from our active systems.
Data Portability
You can request a copy of your personal information in a structured, machine-readable format.
Opt-out Rights
You can opt out of certain data collection practices, promotional communications, and targeted advertising through your account settings.
International Data Transfers
Cross-border Processing
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.
Governing Law & Jurisdiction
This Privacy Policy and all related matters are governed by the laws of India. Any disputes arising from this policy or our data practices shall be subject to the exclusive jurisdiction of the courts in Ranchi, Jharkhand, India.
Additional Information
Your Consent
By creating an account, using our services, or providing information to us, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. For location data collection, you provide explicit consent each time you enable location services in your device settings and grant permission to our app. For marketing communications, you can opt out at any time through your account settings or by clicking "unsubscribe" in promotional emails. You may withdraw your consent at any time, but this may limit your ability to use certain features of our services.
Data Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you within 72 hours of discovering the breach. Our notification will include: (a) what information was affected, (b) steps we are taking to address the breach and prevent future incidents, (c) actions you can take to protect yourself, and (d) our contact information for questions. Notifications will be sent via email to your registered email address. We will also report the breach to relevant authorities as required by applicable law.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Email: support@spotshunt.com